Girard, PA Guide to Safer, Simpler Technology in Assisted Living

Assisted Living photo from Adobe Stock

Technology can help residents in assisted living stay connected, manage daily routines, and feel more confident during emergencies. The most useful devices are not always the newest ones; they are the tools that are easy to see, hear, charge, and use consistently.

For residents in Girard, PA, technology can also support communication with family members during winter weather, help maintain familiar routines, and provide added reassurance when relatives live outside the community.

Which technology is most useful for assisted living residents?

The best technology is usually simple, dependable, and matched to the resident’s abilities. A device should solve a specific problem rather than add unnecessary complexity.

Commonly useful options include:

  • A basic cell phone or tablet for calls and video conversations
  • A large-display clock or calendar for daily orientation
  • A medical alert button or wearable emergency device
  • A digital photo frame or shared family photo folder
  • Voice-controlled tools for reminders, music, or hands-free calls
  • A television remote with large, clearly labeled buttons
  • A magnifying device or accessibility setting for reading screens

Before choosing a device, consider vision, hearing, memory, hand strength, balance, and comfort with passwords. A smaller number of reliable features is often better than a device filled with functions that are rarely used.

How can a resident make a phone or tablet easier to use?

Many phones and tablets include accessibility settings that can improve comfort and reduce mistakes. These settings can be adjusted with help from a trusted family member or staff member.

Helpful changes may include:

  • Increasing the text size and screen contrast
  • Turning on captions for videos and video calls
  • Increasing the ring volume and vibration strength
  • Enlarging icons and reducing the number of apps on the home screen
  • Using a simple unlock method that is secure but easy to remember
  • Adding frequently called people to a favorites list
  • Setting the device to answer calls more easily if hand movement is limited

A device case with a non-slip surface can make handling easier. Keeping the charger in one consistent location also reduces frustration. If the device is moved between a bedroom, common area, or dining space, a brightly colored charging cable or label can help identify it.

Residents who have trouble tapping small buttons may benefit from voice commands, a stylus, or a larger screen. These tools should be practiced during calm periods rather than introduced for the first time during an urgent situation.

What technology helps residents stay in touch with family?

Video calls can provide more connection than a voice call, especially when family members want to see a resident’s expression, room, craft project, or favorite photographs. However, video calls can feel tiring or confusing if they are not organized.

A simple routine works well:

1. Choose one or two regular calling times each week.
2. Keep the device propped up rather than holding it during the conversation.
3. Use headphones or a small speaker if hearing is difficult.
4. Ask callers to speak clearly, face the camera, and avoid talking over one another.
5. End the call if the resident becomes tired or overwhelmed.

Written messages can also be useful, but residents should not feel pressured to respond immediately. Family members can leave short voice messages, send photographs, or create a shared digital album that can be viewed without complicated navigation.

Privacy should be respected. A resident should decide who may participate in video calls and whether conversations take place in a private room or shared area.

Can technology help with memory and daily routines?

Yes. Technology can support routines, but it should complement—not replace—human reminders and personal judgment.

Large clocks and calendars can display the day, date, and time in a way that is easier to read than a standard clock. Reminder alarms may help with activities such as:

  • Getting ready for meals
  • Attending scheduled programs
  • Calling a family member
  • Charging a device
  • Bringing a sweater or coat when leaving the building
  • Preparing for transportation or an appointment

Voice assistants can provide spoken reminders, music, weather information, or simple answers. Their usefulness depends on clear setup and privacy settings. Residents should know that spoken commands may be heard by people nearby and that some devices may store information.

A printed backup calendar remains valuable. Technology can lose power, disconnect from the internet, or behave unexpectedly. A familiar paper calendar or written routine provides a dependable alternative.

How can residents stay safer online?

Older adults are frequent targets of scams involving fake family emergencies, account warnings, delivery notices, sweepstakes, and requests for gift cards or money transfers. A message that creates panic or demands immediate action deserves extra caution.

Residents should avoid:

    Assisted Living photo from Adobe Stock
    Adobe Stock Photo

  • Sharing passwords, account numbers, or Social Security information through an unexpected message
  • Clicking links in suspicious texts or emails
  • Sending money because someone claims to be a relative in trouble
  • Allowing an unknown caller to control a phone, tablet, or computer remotely
  • Giving a verification code to someone who contacts them unexpectedly

A useful rule is to pause and verify. Residents can end the conversation and independently call a trusted family member using a known phone number. Staff or family members can help review suspicious messages without criticizing the resident for asking.
Passwords should be unique and not written where visitors can easily see them. A password manager may be helpful for some households, but a written record stored securely can be more practical for others. The safest approach is the one the resident can use accurately and consistently.

What should residents know about emergency features?

Emergency technology can provide an additional way to request help, but it should not be treated as a guarantee of immediate assistance in every situation. A wearable alert device may need charging, a working connection, and proper placement on the wrist, neck, or clothing.
Residents and families should confirm:

  • How the device sends an alert
  • Whether it works throughout the living area
  • How the resident can cancel a false alarm
  • How often the device must be charged
  • What happens if the device is not worn
  • Whether staff members or designated contacts receive the alert

A phone’s emergency contact list should be updated when family numbers change. Residents should also know how to call the local emergency number directly if they can do so safely. Emergency instructions should be written in large print and kept near the phone.
In the winter months, power interruptions, heavy snow, and icy conditions can make communication more important for area households. Keeping devices charged before severe weather and storing a backup battery in an easy-to-reach location can reduce avoidable problems.

How can assisted living staff and family members teach technology without causing frustration?

Instruction works best when it is brief, repeated, and focused on one task at a time. A resident may understand a device during a lesson but forget steps later, especially if the process involves several screens.
Helpful teaching habits include:

  • Demonstrating the task slowly
  • Allowing the resident to perform it independently
  • Writing instructions in large print with numbered steps
  • Using the same words each time
  • Practicing at a consistent time of day
  • Avoiding unnecessary changes to settings
  • Praising questions rather than rushing or taking over

A small reference card might say: “Wake screen,” “Tap the green phone,” “Choose the family contact,” and “Tap the red button to end.” Instructions should use the exact labels visible on the device.

Technology should support independence, not become a test of memory or speed. If a device repeatedly causes confusion, a simpler option may be more suitable. The goal is reliable communication, greater comfort, and practical support for everyday life.

The Pennsylvania Assisted Living Association

In Partnership With

The Pennsylvania Assisted Living Association

The Pennsylvania Assisted Living Association (PALA) is the only statewide organization dedicated exclusively to supporting assisted living residences and personal care homes across Pennsylvania, focusing strongly on the individuals and families who rely on these services. PALA advocates for safe, affordable, high-quality, person-centered care that promotes dignity, independence, and informed choice, while working with state agencies and policymakers to strengthen standards, protect resident rights, and enhance the quality of life throughout the Commonwealth.